Spot and Stain Removal

General Advice

  • As a first step, do not panic, but act quickly as the removal of fresh spots is always much more successful than of old stains.
  • Decide whether you can tackle the removal yourself (with the help of this guide). In case of extensive or old, set-in stains, contact your nearest WoolSafe Approved Service Provider.
  • Always take up as much of the soil/stain as possible before applying any WoolSafe Approved spot remover.
  • Before applying any spotting agent, pre-test it on an inconspicuous area of the carpet.
  • Always apply the spotting agent on a cloth, not directly on the stain. Wear rubber gloves.
  • Never use washing up liquid or other cleaning agents not intended for carpet as they leave sticky residues and cause rapid soiling.
  • Use small quantities of spot remover at a time, repeat if necessary. 2 or 3 light applications are more effective than 1 drastic application. Do not over wet the carpet.
  • Always work from the edge of the stain towards the middle to avoid spreading it. Blot, never rub.
  • Use solvents with care and ensure good ventilation.
  • Always thoroughly rinse out water-based spotters with clean water.